Due to the nature of the products, returns will not be accepted. Please sent us an email or fill out a Contact Form and let us know the issue and we will do our best to resolve your problem.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your soaps and/or lotions must also be in the original packaging.

If you received a damaged or broken item a photo of the original packaging and contents is required to be considered for refund or exchange.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at divineelixirinc@gmail.com and we will provide you with a return address and a shipping label.

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